Shipping policy
Shipping Policy
Thank you for shopping with Jackie Wall Studio.
Order Processing
Orders are typically processed within 3–5 business days. During periods of high demand, holidays, or special promotions, processing times may be longer.
Digital products are delivered electronically and are available immediately after purchase.
Shipping
Shipping rates are calculated at checkout based on the destination and the products ordered.
Physical products are shipped through trusted third-party carriers. Delivery times vary depending on location, carrier service, and seasonal demand.
Once an order has shipped, customers will receive shipping confirmation and tracking information when available.
International Orders
Jackie Wall Studio welcomes customers from around the world. International shipping times and customs processing may vary by country.
Customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their local authorities.
Lost or Delayed Shipments
While every effort is made to ensure orders arrive safely and on time, Jackie Wall Studio is not responsible for delays caused by shipping carriers, weather events, customs processing, or circumstances beyond our control.
If your order appears lost or significantly delayed, please contact us and we will do our best to assist.
Damaged Orders
If your order arrives damaged, please contact us within 7 days of delivery and include photos of the damaged item and packaging. We will work with you to resolve the issue as quickly as possible.
Contact
If you have questions about your order or shipping, please contact:
Thank you for supporting independent artists and creative businesses.
Just Keep Creating.